
Bradfield Consulting
OPERATIONS MANAGER - Lagos
Job
Active since | 05-10-2016 | Job category | Administration: Finance |
Location | Lagos | Level | Management |
Educational level | Bachelor / Graduate | Employment type | Permanent contract |
Hours | 0 | Salary | - |
The Operations Manager will plan, direct and coordinate all organization’s operations. S/He will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies.
KEY TASKS AND RESPONSIBILITIES
COMPETENCY AND TECHNICAL SKILL REQUIREMENTS
The Prospect must demonstrate:
KEY TASKS AND RESPONSIBILITIES
- Manage and direct operations team to achieve business targets.
- Assist in developing or updating standard operating procedures for all business operational activities.
- Build strong relationship by addressing customer issues and complaints in a timely manner.
- Assist in employee appraisals, promotions, compensation and termination based on the performance review.
- Provide operational support and guidance to staff.
- Assist in developing operating and capital budgets.
- Monitor and control expense according to allotted budget.
- Assist in interviewing, recruiting and training candidates.
- Manage work assignment and allocation for staff.
- Conduct performance review and provide performance feedback to staff.
- Maintain accurate and clear documentation for operational procedures and activities.
- Work in compliance with company policies and procedures.
- Ensure team follows standard operating procedures for all operational functions.
- Conduct regular meetings with team to discuss about issues, concerns, updates etc.
- Support operational risk and audit process for the purpose of preventive maintenance
COMPETENCY AND TECHNICAL SKILL REQUIREMENTS
The Prospect must demonstrate:
• Demonstrate a flexible and available attitude allowing continuous service delivery
• Natural leadership and proactive attitude in handling and resolving operation matters
• Positive influence on other team members and stakeholders
• Ability to demonstrate independent initiative, make sound decisions using effective problem solving techniques
• Ability to develop and present comprehensive reports
• Ability to work with minimal supervision
• Ability to satisfy the clients in providing a good service and in continuously improving
EDUCATION AND EXPERIENCE
- Minimum of a Bachelor's degree or MBA/MSC degree is an added advantage
- At least 5 years cognate experience in Project Management, Business Development and/or Operations Management with proven record of achievement.
- Minimum years of industry experience: 8 years
- Professional qualification from Chartered Institute of Stockbrokers will be an added advantage

This listing is a full-time job
Job category |
Administration: Finance |
Industry / Industries |
Banking & Financial Services |
Region |
Nigeria |
Keywords |
Contact information
Name | Bradfield Consulting |