Bradfield Consulting

TECHNICAL RESOURCE FOR AFRICA - Lagos

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Job

Active since 29-08-2017 Job category Engineering - Engineering
Location Lagos Level Professional
Educational level Bachelor / Graduate Employment type Permanent contract
Hours 0 Salary -
TECHNICAL RESOURCE FOR AFRICA

Job Description:
• Receives and processes the most complex customer orders, inquiries and/or complaints covering items or products ordered, and supports customers through specialized technical or scientific knowledge/product applications.

• Pro-actively maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service.

• Researches and obtains resolution of a variety of customer complaints and issues.

• Serves as link between customers and sales staff to assure responsiveness.

• Tracks order activity, and alerts appropriate staff of any potential delivery problems.

• Repairing motors and controls.

• Customer site support.

• Customer phone support.

• Onsite technical support for all customers.

• Administration work in terms of technical database (repairing motors).

• Assist and coordinate the training that takes place on all the products of the Company in CAF market including new employees.

Additional requirements

• Electrical electronics or mechanical engineering background.

• Minimum of 2 to 3 years working experience in similar Industry.

• Strong and sound technical background.

• Excellent communication and interpersonal skills.

• Technical certifications will be an added advantage i.e CCNA, ITIL Vs 3.

• Fluency in English and French will be an added advantage.

 

More information
This listing is a full-time job

Job category Engineering - Engineering
Industry / Industries Consultancy
Region Nigeria
Keywords TECHNICAL RESOURCE

Contact information

Name Bradfield Consulting

Location

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